Airline cabin crew told a chilly passenger they couldn’t GIVE her a blanket because of health and safety reasons... but they would SELL her one for a fiver.
A stewardess explained to stunned Zoe Hammond that “strict rules” stopped
them from handing out blankets during the night-time flight. But if she
handed over £5 she could have one — along with an eye mask and a blow-up
pillow.
Furious Zoe, 26, complained to the Health and Safety
Executive. It ruled against Monarch Airlines, calling the blanket rule “a
cover-up for poor customer service and/or a commercial decision”.
The potty policy is one of the worst examples yet uncovered by The
Sun in our “Non-Sense” campaign against clipboard killjoys. And
Employment Minister Chris Grayling backed The Sun last night, saying: “Words
fail me when I hear such an obviously absurd excuse.”
Zoe, a safety manager for a window company, was one of several
passengers who felt cold because of the air conditioning during the four-hour
flight from Turkey to Birmingham. She said: “The stewardess didn’t
elaborate on what threat the blankets posed to health and safety. “I knew
it didn’t add up, but I was tired so I just paid. As soon as you hear health
and safety, you tend to back away.”
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