This issue considered by the HSE myth-busters challenge panel was that a
sign on an airport shuttle bus said that for health and safety reasons, the
driver could not assist with passengers bags.
The panel decided that there are several good operational reasons why
the driver of a shuttle bus should not be expected to assist with passengers'
luggage. Their primary responsibilities are for the vehicle, and all of his
passengers. Their attention should not be distracted from these by
expecting him/her to leave their cab to assist with luggage. Health and safety
considerations associated with drivers being asked to assist with lifting
luggage of an unknown weight is part of the consideration, but it is misleading
to focus on this rather than using a phrase like "for operational reasons
drivers are unable to assist with luggage" which would more accurately
cover the full extent of the considerations.
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